Partner FAQ

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P2 Bike Dock

It’s 5 docks, as one station. Each subsequent dock can be added one by one to to 50.

Yes, it is mandatory to connect the P2 stations to the grid as neither solar nor any other type of standalone battery operation can provide sufficient power for e-bike charging.

Yes you can! Chose up to 2 RAL colors. Please note that modifying the colors is – by default – a paid extra option.

Naturally. Standard warranty and maintenance agreement is for 36 months, after which it can be extended by another 3 years.

By default it is but clients (legal entities hosting the stations) have the opportunity to configure and collect payment in the form of a parking & charging fee.

S1 Scooter Dock

Yes, it is mandatory to connect the S1 stations to the grid as neither solar nor any other type of standalone battery operation can provide sufficient power for e-bike charging.

Yes you can! Chose up to 2 RAL colors. Please note that modifying the colors is – by default – a paid extra option.

Naturally. Standard warranty and maintenance agreement is for 36 months, after which it can be extended by another 3 years.

By default it is but clients (legal entities hosting the stations) have the opportunity to configure and collect payment in the form of a parking & charging fee.

G6 Bike Garage

BLOCK’s customer service is technical troubleshooting related and as such, any G6 user can call the hotline or message the support email with such questions.

Molinos, dibond plates and other advertising media can be retrofitted to the walls of the G6 bike garage after your purchase.

However, we kindly ask you to contact us before placing your G6 order and let us know your advertising needs, especially if you wish to put it on the door.

Sure thing, we highly recommend LED lighting as the default add-on, but you can choose CCTV and an alarm system as well. Please tell us your requirements in your contact email.

Novel Stand

At the same time, a maximum of 2 vehicles (either bicycles and/or kickscooters) can be parket at a Novel stand, one on each side.

In case of two bicycles, one must be parked 180° rotated relative to the other so that the handlebars oppose each other and don’t tangle.

Kickscooters might get away in the same orientation, but the same opposing placement is highly recommended for user convenience.

Any flat, solid, homogenous load bearing surface – like asphalt, concrete, paving stone – will be sufficient.

In case of paving stones, a somewhat larger base plate is used to account for the gaps between the stones.

Although BLOCK offers full fledged installation and commissioning services, you may install your Novel stands by yourself if you have the right tools.

In this case, appropriate anchor bolts will be provided with the shipment.

Based on how much space is available at the location, usually 900 – 1100 mm is kept between two Novel stand, making parking hassle free.

Yes, if perpendicular placement is not the desired outcome, then Novel stands can be rotated by a maximum of 35° in either direction.

Service Station

Yes! This product is small enough to be shipped anywhere easily. We provide you with the anchor bolts and a drilling template so you can DIY.

Yes, you are free to choose the color of the plastic parts (endcaps). The steel frame is either RAL7021 or RAL7016.

While the design of the Service Column is sleek and see-through for a reason, we can install cover panels for the two sides of the triangular structure giving you roughly 0.4 m2 of area for advertising, in a vertical format.

Also, the top of the Column is free real estate too, ideal for logos and short messages.

Street Furniture

Bus and smoking shelters, benches and other forms of seating, park tables, planters and guardrails, usually.

Although these “analog” products are not the main offering of BLOCK, as a result of years of manufacturing experience and industry knowledge we are confident we can fulfill your custom requests – whether it’s about rebuilding an old structure by the same design or coming up with something entirely new.

Please click on the “Become our client” button above this section and fill out the form. Tell us your ideas, we are listening!

Still have questions?

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